Usability That Works: International Training in Usability and User Centered Design Skip to main content

Interviewing Skills for Usability Testing

Improve your interview and facilitation skills
When you run a usability test, you usually need to interview your users as well watching what they do with your product. This course concentrates on the practical skill of interviewing within the context of a usability test.

“Relevant content, good activities”

Outline of the Course

This workshop-oriented course is based on interactive exercises that focus on these aspects of interviewing for usability testing:

  • basic questioning and listening
  • the purposes of interviewing
  • planning and preparing to interview
  • participants and their behaviours



 Half Day

Who Should Attend

People who have run at least one usability test or user interview


You will be able to:

  • Write interview questions that elicit better answers
  • Interact with participants more effectively
  • Conduct an interview that flows better


Caroline Jarrett
Dana Chisnell

Book This Course

To book a course, contact any of our instructors. We’ll arrange a convenient date with you.